Privacy Policy

Privacy Policy

Last updated: Jan 2026

1. Introduction

Welcome to Fittbra LLC (“Fittbra,” “we,” “us,” or “our”).

We are committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible way.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

Visit our website at fittbra.com (the “Site”),

Use our services, programs, or digital content (the “Services”), or

Interact with us in any other way that links to or references this Privacy Policy.

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please do not access or use the Site or Services.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide to Us

Personal Information you voluntarily provide when you interact with us, such as when you:

Create an account or profile

Sign up for a newsletter, download, challenge, or program

Purchase a product or service

Contact us with a question or request

This may include:

Name

Email address

Phone number

Billing address and shipping address

Payment-related information (processed by our payment processors)

Account login details (username, password)

Any other information you choose to provide (e.g., survey responses, testimonials, messages)

2.2 Health, Nutrition, or Lifestyle Information (If Applicable)

Because Fittbra may provide health, fitness, or nutrition-related content, you may choose to voluntarily provide information such as:

General wellness goals

Lifestyle habits

Nutrition preferences or dietary restrictions

Fitness activities or goals

We treat this information as sensitive and use it only as described in this Privacy Policy and in connection with the Services you request. However, Fittbra is not a healthcare provider and this information is not protected under medical privacy laws (like HIPAA) unless otherwise stated by law in your jurisdiction.

2.3 Usage and Device Information

When you visit our Site or use our Services, we may automatically collect certain information about your device and usage, including:

IP address

Browser type and version

Device identifiers

Pages you visit, time and date of your visit, and time spent on pages

Referring website or source

General location information (e.g., city or region, inferred from IP)

2.4 Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to:

Remember your preferences

Analyze how you use our Site

Improve our marketing and Services

You can typically set your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

3. How We Use Your Information

We may use your information for purposes including:

To Provide and Maintain the Services

Create and manage your account

Process your orders, subscriptions, and payments

Deliver content, programs, or coaching you requested

To Communicate with You

Send transactional emails (e.g., receipts, account notifications)

Respond to your inquiries, support requests, or feedback

Send you updates about changes to our policies or terms

To Improve and Personalize the Services

Analyze usage to improve our Site, Services, and user experience

Customize content, recommendations, and offers

Develop new products, features, and offerings

For Marketing and Promotional Purposes

Send newsletters, promotions, or special offers

Run contests, challenges, or surveys
You can opt out of marketing emails at any time by following the unsubscribe link in the email.

For Legal, Security, and Compliance Purposes

Protect the security and integrity of our Site and Services

Prevent fraud, abuse, and unauthorized access

Comply with legal obligations and respond to lawful requests

4. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information under one or more of the following legal bases:

Performance of a contract (e.g., to provide the Services you requested)

Your consent (e.g., for certain marketing communications or cookies)

Legitimate interests (e.g., improving our Services, preventing fraud)

Compliance with legal obligations

5. How We Share Your Information

We do not sell your personal information.

We may share your information in the following situations:

5.1 Service Providers and Vendors

We may share information with third-party companies that help us operate our business and provide the Services, such as:

Payment processors

Email and marketing platforms

Web hosting and analytics providers

Customer support tools

These third parties are only authorized to use your information as necessary to provide their services to us.

5.2 Business Transfers

If Fittbra LLC is involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that deal. We will notify you of any material change to how your information is handled.

5.3 Legal and Safety Reasons

We may disclose information if we believe in good faith that such disclosure is necessary to:

Comply with a legal obligation or request

Protect our rights, property, or safety

Protect the rights, property, or safety of our users or the public

Prevent or investigate possible wrongdoing

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide the Services

Fulfill the purposes outlined in this Privacy Policy

Comply with legal, tax, or accounting obligations

Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it in accordance with applicable law.

7. Data Security

We use reasonable technical and organizational measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. International Transfers

Fittbra LLC is based in United States. Your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

Where required by law, we will take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable legal requirements.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access – Request a copy of the personal information we hold about you.

Correction – Request that we correct or update inaccurate or incomplete information.

Deletion – Request that we delete certain information, subject to legal exceptions.

Restriction – Request that we restrict certain processing of your information.

Objection – Object to certain types of processing, including direct marketing.

Data Portability – Request a copy of your information in a structured, commonly used, machine-readable format.

If you wish to exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before fulfilling your request.

9.1 Email Marketing Opt-Out

You can opt out of receiving marketing emails from us at any time by:

Clicking the “unsubscribe” link in the email, or

Contacting us at [your contact email].

Please note that you may still receive non-marketing emails (such as order confirmations and account-related messages).

10. Children’s Privacy

Our Site and Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete that information as required by law.

Terms of Service

Terms of Service

Last Updated: Jan 2026

Welcome to FITTBRA LLC (“FITTBRA,” “we,” “our,” or “us”). By purchasing or participating in any FITTBRA nutrition coaching program, membership, or service, you (“Client,” “you,” or “your”) agree to the following Terms of Service.

1. Services Provided

FITTBRA provides personalized nutrition coaching, education, and accountability services delivered virtually through one-on-one coaching sessions, digital resources, and communication platforms.

FITTBRA services are not medical services and do not replace medical advice, diagnosis, or treatment. Clients are responsible for consulting with their healthcare provider before beginning any nutrition or wellness program.

2. Program Commitment & Term

New clients agree to a 90-day minimum commitment upon enrollment.

After the initial 90-day period, services may continue on a month-to-month basis unless otherwise agreed in writing.

Program details, pricing, and inclusions are disclosed prior to purchase.

3. Payments & Billing

All fees are charged in advance according to the selected payment plan.

By enrolling, you authorize FITTBRA to charge your selected payment method for all applicable program fees.

Prices are subject to change for future terms but will not affect your current commitment.

4. Cancellation & Termination

Either party may terminate the coaching relationship at any time by providing 30 days written notice.

Written notice must be submitted via email to the official FITTBRA contact address.

Services will continue during the 30-day notice period unless otherwise agreed.

5. Refund Policy

Refunds are not provided for completed or ongoing program payments already rendered.

Payments made for services already delivered or in progress are non-refundable.

Early termination does not release the client from financial responsibility for services already provided or billed.

No refunds are issued for unused sessions, partial participation, or failure to complete the program.

6. Client Responsibility

Clients agree to:

Provide accurate and complete information regarding health history, medications, and lifestyle.

Communicate openly with their assigned coach.

Follow program recommendations at their own discretion and responsibility.

Results vary by individual, and no specific outcomes are guaranteed.

7. Communication Consent

By enrolling, you consent to receive:

Program-related communications

Appointment reminders

Educational content

Transactional messages via email and/or text message

Message and data rates may apply. You may opt out of promotional messages at any time by replying STOP.

8. Intellectual Property

All FITTBRA materials, including but not limited to meal plans, documents, videos, and educational content, are the intellectual property of FITTBRA LLC and may not be reproduced, distributed, or shared without written permission.

9. Limitation of Liability

FITTBRA LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from participation in the program. Participation is voluntary and undertaken at your own risk.

10. Governing Law

These Terms of Service are governed by the laws of the state in which FITTBRA LLC is registered, without regard to conflict of law principles.

11. Acceptance of Terms

By enrolling in any FITTBRA program, submitting payment, or participating in services, you acknowledge that you have read, understood, and agreed to these Terms of Service in full.